Q: How do you
select your caregivers?
A: We are very selective in accepting only the top 15-20% of caregiver candidates. They must have a balance of experience, training and social skills.
Q: How do you
match caregivers to clients?
A:
We start with a phone conversation, followed by a home visit to gather basic information about our client's needs. After that, we make every effort to offer suitable candidates.
Q: May I
interview my caregiver first?
A: Yes. We encourage clients and caregivers to have a phone conversation and an in-person interview.
Q: Why shouldn't
I just hire a caregiver from the newspaper or list?
A:
We screen caregivers in a 4-part process, saving time and worry.
- Phone screening
- Group interview and quiz
- One on one interview with Masters in Counseling recruiter
- References and criminal background check
Q: Who schedules the caregivers?
A: The client and caregiver control scheduling and other term of their arrangement, including compensation.
We recommend that you and your caregiver discuss the terms of your agreement together. Examples include:
- Caregiver duties
- Compensation
- Schedules
- Meals
- Housekeeping
- Sleeping Arrangements
- Mileage